Underwood Jewellers

Back story

The Underwood Jewellers story began in 1968. After completing his jeweller apprenticeship, Chris Underwood began operating in the shed at the back of his Grandmothers’ house in Parramatta.

After several store moves within Parramatta, today Underwood Jewellers continues to be driven by Chris’ passion for handmade diamond jewellery design and his manufacturing skill. He became a registered valuer in the 1970’s, specialising in estate pre-owned jewellery.

A passion for designing handmade diamond jewellery

With over 48 years’ experience, the Underwood team has many qualified staff including gemmologists, registered valuers, designers, qualified jewellers, master craftsmen, repair specialists and diamond graders who work on the premises. The team loves designing and making jewellery using a variety of techniques including crafting by hand and CAD (computer aided design). . The staff spend time with clients – buying, selling, remodelling, designing, valuing, understanding and just chatting about stories, history and the beauty of jewellery and how it fits into their lives.

Underwood Jewellers enjoy working one on one with clients to create bespoke designed pieces that are just right with the most suitable gemstones for the individual style and budget. A great challenge is designing engagement rings that are classic, timeless and individual that will be treasured over generations.

Underwood’s is an Antwerp Diamond Broker

Underwood Jewellers is a certified Antwerp Diamond Broker enabling access to the gateway of diamond buying where 80% of the world’s diamonds are traded. Staff trips to Antwerp Belgium, the diamond capital of the world, give customers a “personal broker” to buy diamonds with significant savings on retail prices by avoiding importer and distributor costs.

The diamond selection available in Antwerp is unattainable anywhere else so Chris and staff can identify customers’ exact diamond specifications and secure the stones with substantial savings. Underwood Jewellers give their customers the confidence of source, quality, specifications and certification of diamonds.

Restoration and remodelling

Underwood Jewellers have years of experience with replacing jewellery that has been lost or stolen and will quote to remake, remodel, replace or start all over again.

Sometimes that precious jewellery sitting in the drawer needs to be freshened with a current look or restored to a wearable state. Underwood Jewellers can take yellow gold and, with alloying techniques, transform it into white gold of another karat. Gemstones can be set in new looks, missing gems can be matched and replaced, new settings designed and bands re-made wider, thicker or finer. A ring can be made into a pendant, a single earring melted to become part of a bangle, a brooch can be unveiled as a spectacular ring.

Estate jewellery

Along with repairs of modern jewellery, Underwood Jewellers specialises in restoring and selling pre-owned and estate jewellery, working on pieces that are as old as 250 years. Underwood Jewellers provide assessments that surprise and inform their customers with history of where and when their precious family jewellery was manufactured. Special care and expertise is required in the handling of jewellery that was manufactured many years ago.

Other services

A range of additional services is also available including:
• Jewellery repairs
• Pearl rethreading
• Valuations
• Purchase of unwanted gold
• Jewellery insurance
• Jewellery consignment

Testimonials

• Just love Underwood’s. Chris & his team are the best from design, style & stunning jewellery! Excellent customer service! (L.D. June 2018)
• Chris made our dreams come true with my custom wedding band. It’s beyond anything I could have imagined and the service throughout the process was faultless (C.N. April 2018)
• We have been buying jewellery from Underwoods since about 1990. Their customer service is excellent and they take their time when selling, designing, and repairing jewellery with care and consideration to the customer’s needs and desires. (M.S. May 2017)

Website

Explore Underwood Jewellers (Phillip Street Parramatta) at your leisure.

For more info on custom design jewellery, click here.